At TheCrazey, we are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website [www.thecrazey.com] or make a purchase. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information to provide a seamless shopping experience. The types of data we collect include:
Personal Information: When you make a purchase or register for an account, we collect details such as your name, email address, phone number, billing and shipping address, and payment details.
Account Information: If you create an account on our website, we collect login credentials and purchase history.
Order and Transaction Data: Information related to your orders, including product details, purchase amount, payment method, and shipping details.
Technical and Browsing Data: We may collect information about your IP address, device type, browser, pages visited, and how you interact with our website to improve functionality and user experience.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your preferences, analyze website performance, and personalize content.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including shipping and payment processing.
To provide customer support and address any inquiries or concerns.
To personalize your shopping experience and provide product recommendations.
To improve our website, services, and overall user experience.
To send promotional emails and marketing materials (you may opt out at any time).
To detect and prevent fraudulent transactions and security threats.
To comply with legal obligations and regulations.
3. How We Protect Your Information
We take the security of your personal data seriously and implement industry-standard security measures to protect your information. This includes encryption, secure payment gateways, and restricted access to personal data. However, no method of online transmission or storage is 100% secure, and we encourage users to take necessary precautions to protect their login credentials and personal information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
Service Providers: We work with third-party payment processors, shipping carriers, and analytics providers to complete your transactions and improve our services.
Legal Compliance: We may disclose your information if required by UK law, to comply with legal requests, or to protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a new entity as part of the transaction.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Correction: You may request access to your personal data and correct any inaccuracies.
Data Deletion: You can request the deletion of your personal information, subject to legal requirements.
Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by using the opt-out link in our emails or contacting us.
Cookie Preferences: You can manage cookie settings through your browser to control tracking technologies.
To exercise these rights, please contact us at [support@thecrazey.com].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience, remember your preferences, and analyze website performance. Cookies help us understand customer behavior, optimize site functionality, and provide personalized content. You can manage your cookie preferences through your browser settings, though disabling cookies may affect site functionality.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes maintaining order history, complying with legal obligations, resolving disputes, and enforcing agreements. When your information is no longer needed, we securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of significant changes by posting an updated version on our website. Your continued use of our website constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: support@thecrazey.com
Thank you for trusting TheCrazey! We are committed to protecting your privacy and providing a secure shopping experience.